Terms & Conditions

Terms & Conditions

Welcome to our online store. These Terms & Conditions (“Terms”) govern your use of our website and all purchases made by consumers located in the United States. By placing an order, you confirm that you have read, understood, and agreed to these Terms.

1. Scope of Application

These Terms apply to all purchases made by private consumers through our online store within the United States. A consumer is any natural person who makes a purchase for personal or household purposes.

2. Contract Formation

  • The product listings in our store are not legally binding offers but serve as an invitation to place an order.

  • By clicking “Buy Now”, you submit a binding offer to purchase the selected product(s).

  • The purchase agreement is concluded once we confirm the shipment of your order via email.

3. Prices and Payment

  • All prices are shown in U.S. Dollars (USD) and include applicable taxes, where required by law.

  • We currently accept the following payment methods:
    ✅ Credit/Debit Card (processed via Stripe)
    ✅ PayPal

  • Your payment method will be charged immediately after your order is completed.

4. Shipping & Delivery

  • We currently ship exclusively within the United States.

  • Shipping cost: Free

  • Estimated delivery time: 3–7 business days after successful payment.

  • We may use carriers such as USPS, UPS, FedEx, or other logistics providers depending on your delivery location.

  • If an item becomes unavailable after purchase, we will notify you by email.

  • Partial shipments may occur if items are shipped from different facilities.

5. Retention of Ownership

All products remain the property of the seller until full payment has been received.

6. Warranty & Liability

  • We aim to provide high-quality products. If your item is defective, damaged, or incorrect, please contact us, and we will work to resolve the issue.

  • Our liability is unlimited in cases of intentional misconduct or gross negligence.

  • In cases of simple negligence, we are only liable for damages involving injury to life, body, or health, or for breaches of essential contractual obligations.

  • We are not liable for indirect, incidental, or consequential damages unless required by applicable law.

7. Return & Refund Policy (30 Days)

You have the right to return your order within 30 days of receipt, without needing to provide a reason.

Return address:

CatFulfill Limited
Shenzhen City, Guangdong Province
4th Floor, Block 2B, Xincaiyuan, Longhua District, China

Refund process:

  • Once we receive and inspect the returned item(s), we will process your refund within 14 days.

  • Refunds will be issued using the same payment method originally used.

8. Privacy

Your personal information is processed in accordance with applicable U.S. privacy laws.
For more details, please refer to our Privacy Policy: [Insert Link]

9. Applicable Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates (UAE).
Any disputes arising from purchases made through our store shall be resolved under the exclusive jurisdiction of the courts of Dubai, unless mandatory consumer protection rights require otherwise.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time to reflect changes in legal requirements or our services. The latest version will always be published on our website.